Christian Friedrich and Eslyn Isaacs
Service Delivery to SMMEs:
A Pilot Study of SMMEs in the Western Cape, South Africa
|
7 |
Neera Jain and Shoma Mukherji
The Perception of ‘Glass Ceiling’ in Indian Organizations: An Exploratory Study |
23 |
Madhurima Deb and Kavita Chavali
Significance of Trust and Loyalty During Financial Crisis: A Study on Customer Behavior of Indian Banks |
43 |
Vibhava Srivastava and Tanuj Nandan
A Study of Perceptions in Society Regarding Unethical Practices in Advertising |
61 |
Mohammad Ziaul Hoq, Nigar Sultana and Muslim Amin
The Effect of Trust, Customer Satisfaction and Image on Customers’ Loyalty in Islamic Banking Sector |
70 |
Research Note
Deepak K Srivastava
Impact of MFA Phase-Out on Indian Textiles and Clothing Exports: A Shift Share Analysis Approach |
94 |
Case Study
Biju Varkkey and Roshini Joy
Direct Sales Force at Aviva Life Insurance Co. India |
99
|
Book Reviews |
121 |